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ThinkWave Educator:
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ThinkWave Administrator:
Download Here
Online Support Resources
Find answers
ThinkWave Grades Online
Students and Parents
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How do students and parents login to Grades Online?
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I forgot my username or password. What should I do?
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How do I add more teachers to my account?
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Can I enable or disable email notifications?
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Teachers
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How do I reset a student's password?
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Can I prevent a specific student's data from being published?
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Grades don't update. What should I do?
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ThinkWave Educator
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How do I publish to Grades Online?
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I lost my activation key - can I get a replacement?
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Where do I get the latest version?
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How do I reinstall the software?
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How can I recover my datafile?
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How do I setup grading?
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Where can I download a manual?
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I get an error when installing. Any ideas?
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ThinkWave Administrator
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Where can I download a QuickStart Guide?
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How do I install the program?
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How do I uninstall (reinstall) the software?
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Where can I get the latest version?
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What is an SA password?
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How do I connect another administrator to a database via the LAN
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I forgot my SA password. What do I do?
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Can I have custom reports made for my school?
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ThinkWave Web Educator
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How do I publish to Grades Online?
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How do I get started with Web Educator?
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How do I start a new term?
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Session timed out - what do I do?
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Submit Support Request
For further assisstance
Customers with current support contract:
To initiate a support request, first input your activation key or your publishing key, then click Submit.
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Activation Key
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/
Publishing Key
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Customers with a free version or expired support contract
Purchase Support Ticket
$9.95 per Incident
Send us Feedback
Let us know
Send feedback by email to
support@thinkwave.com
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