Support

News and Updates

•   For all the latest information, including system status updates, follow us on:

ThinkWave 3.0

• »  For questions related to ThinkWave 3.0, please email support@thinkwave.com.
• »  Where can we get a   button to put on our school web site?

ThinkWave Educator (v 2.81.1) FAQ

• »  I lost my activation key - can I get a replacement?
• »  Where do I get the previous version, ThinkWave Educator (v 2.81.1)?
• »  Where can I get a ThinkWave Educator QuickStart guide?  Download Here
• »  Where can I get a ThinkWave Educator Manual (206 pages)?  Download Here
• »  More

ThinkWave Grades Online

Students and Parents

• »  How do students and parents login to Grades Online?
• »  I forgot my username or password. What should I do?
• »  How do I add more teachers to my account?
• »  More

Teachers

• »  How do I reset a student's password?
• »  Can I prevent a specific student's data from being published?
• »  More

Submit Support Request

If the above does not address your issue, customers can initiate a support request. Please email support@thinkwave.com  (gradebook users with a free version can initiate a support ticket at $9.95 per incident).