Support

Online Support Resources

ThinkWave 3.0

• For questions related to ThinkWave 3.0, please email support@thinkwave.com.

ThinkWave Educator (v 2.81.1) FAQ

• I lost my activation key - can I get a replacement?
• Where do I get the latest version?
• Where can I get a ThinkWave Educator QuickStart guide?  Download Here
• Where can I get a ThinkWave Educator Manual (206 pages)?  Download Here
• More

ThinkWave Grades Online

Students and Parents

• How do students and parents login to Grades Online?
• I forgot my username or password. What should I do?
• How do I add more teachers to my account?
• More

Teachers

• How do I reset a student's password?
• Can I prevent a specific student's data from being published?
• More

Submit Support Request

If the above does not address your issue, customers with current support contract can initiate a support request. Please email support@thinkwave.com

Customers with a free version or expired support contract purchase a support ticket ($9.95 per incident).