| Sometimes, reports show extra students, or
don't show students who should be in a class. This is because
enrollment in ThinkWave Administrator depends on time.
Yesterday, a student might not be in a class, while tomorrow,
the student will be enrolled. Some reports include students who
are enrolled/unenrolled as of Today. Other reports look at who's
enrolled/unenrolled as of the final day of the term.
Troubleshooting enrollment is simple:
1. Go to Settings General, and click, "Show Deleted Students".
Click Done. (If you are unable to activate this function, login
to Administrator as the Primary User - as shown in
Settings|Users).
2. Go to the Classes Screen, and click the Students Tab.
3. In the calendar on the left part of the screen, choose a day.
4. Students who are in the "Enrolled" tab in BOLD - are enrolled
in the class. Students who are in alight shade of gray are
not-yet enrolled. Students who have a "W" by their name have
been withdrawn from the class.
5. Right-click on the student's name, and click "Class
Enrollment".
6. Adjust the dates of the term. |
